About Us

DHL DOMESTIC

PROFILE

DHL Domestic was founded and incorporated in 2007 in Uganda. Since inception, we have been at the forefront providing our services to both old and new companies. Our commitment to this cause is second to none and the company has continuously evolved to meet the ever changing customer needs and flourishing business opportunities in Uganda.

While we welcome constant growth, we continue to maintain a close relationship with all our clientele. We are a dedicated, innovative, courteous and dependable company that uses the latest and most efficient technology of E – tracking to put your goods where they need to be and when.

With an existing network countrywide, coupled with very good working relationship with DHL Express, we have acquired the experience to achieve unbeatable delivery timelines even to the remote areas of Uganda.

Our clientele comprises of Banks, Telecommunication Companies, Medical equipment handling organizations, Utility Companies, Personal mail and parcels, which we handle on a countrywide basis.

SCOPE OF OPERATIONS

Our area of specialization is in local courier service. We have over 38 fully-fledged service points around the country.

We employ sixty highly skilled workers in different departments who are specially trained to maximize productivity to meet the client’s needs.

Our fleet consists of 40 motor cycles for deliveries within Kampala and Entebbe, 5 Vans and 5 trucks.

We have warehouse pick and pack operations to solve our clients’ problems of damage and storage. Our warehouse operations are currently in Kampala but we are planning to extend this service to different areas of the country like Jinja, Mbarara and Gulu.

In 2010, full time sales representatives joined DHL Domestic and acquired capacious businesses which have enabled company growth.

OUR MISSION STATEMENT.

DHL Domestic seeks to be the first choice option in logistics and Express Courier Services provision in the region. We guarantee efficiency, excellent customer service and on time delivery of services and boast of a skilled and motivated workforce.

MOTTO

Our motto is “WE ARE FAST, SO HAVE IT THERE FIRST”, and our reputation to provide the highest standard of service is reflected by our long list of reputable clientele. We have pride in serving our clients to the highest levels of satisfaction, a service that has made us one of the leading indigenous local courier companies in the country.